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Frequently asked questions
Is SomeoneNear therapy?
No. SomeoneNear is warm supportive company — chat, mood check-ins, and calls with trained listeners. For clinical care, please see a licensed professional.
Who can read my Companion chats?
Only you. Family members and owners can't read your private content.
Can I use SomeoneNear without a family?
Absolutely — the Together plan works for one person.
How do listener minutes work?
Every plan includes a monthly pool. Any family member can use them until the pool runs out.
What happens after my free trial?
You keep your account and can pick a plan any time. Trial content isn't deleted.
Can I use SomeoneNear in Hindi (or other languages)?
Companion understands major languages including Hindi. We're adding more UI translations soon.
Does SomeoneNear work on desktop?
Yes — SomeoneNear works on any modern browser. Phone is where most people spend time.
Can kids use SomeoneNear?
Kids 13+ can have their own account. Younger children can be added as cared-for profiles by a parent.
How do I contact support?
Use the Feedback button in the app, or email support from your Account page.
How do I delete everything?
From Account → Data → Delete account. See the Account page for details.